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Question 1 of 21
1. Question
When in a grooming parlour I am at risk from the following burns…
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Question 2 of 21
2. Question
When lifting dogs, you should, before moving the dog to a new area, first…
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Question 3 of 21
3. Question
To avoid broken skin injuries
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Question 4 of 21
4. Question
To avoid allergies you should…
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Question 5 of 21
5. Question
If you have security cameras you should…
Hint
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Question 6 of 21
6. Question
Doors should be …
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Question 7 of 21
7. Question
Select the advice the module provides you with in relation to customer service
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Question 8 of 21
8. Question
When communicating with a client, mirroring is advised. What is mirroring?
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Question 9 of 21
9. Question
This graph is called the …
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Question 10 of 21
10. Question
Yawning is a …
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Question 11 of 21
11. Question
Which of the following is a displacement behaviour?
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Question 12 of 21
12. Question
The hair standing on the dogs back is due to
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Question 13 of 21
13. Question
Who designed the dog bite scale?
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Question 14 of 21
14. Question
When greeting a dog you should make direct eye contact when saying hello
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Question 15 of 21
15. Question
When saying hello to a dog you should scratch them on the …
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Question 16 of 21
16. Question
When talking to dogs that are nervous you can help them by sending …
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Question 17 of 21
17. Question
The Trust Bank concept was designed by…
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Question 18 of 21
18. Question
A hard stare is under which catagory
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Question 19 of 21
19. Question
When conversing with a client, and showing them that you are alert and paying attention by nodding, saying ‘yes’, ‘go on’ and so on, you are carrying out…
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Question 20 of 21
20. Question
The only type of muzzle to ever use when grooming would be a ….
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Question 21 of 21
21. Question
A shake off is a sign that ___________ upset the dog
