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When in a grooming parlour I am at risk from the following burns…
When lifting dogs, you should, before moving the dog to a new area, first…
To avoid broken skin injuries
To avoid allergies you should…
If you have security cameras you should…
Doors should be …
Select the advice the module provides you with in relation to customer service
When communicating with a client, mirroring is advised. What is mirroring?
Yawning is a …
Which of the following is a displacement behaviour?
The hair standing on the dogs back is due to
Who designed the dog bite scale?
When greeting a dog you should make direct eye contact when saying hello
When saying hello to a dog you should scratch them on the …
When talking to dogs that are nervous you can help them by sending …
The Trust Bank concept was designed by…
A hard stare is under which catagory
When conversing with a client, and showing them that you are alert and paying attention by nodding, saying ‘yes’, ‘go on’ and so on, you are carrying out…
The only type of muzzle to ever use when grooming would be a ….
A shake off is a sign that ___________ upset the dog